Reference

Privacy Policy for Your Account

Your account, wallet records for DANA, OVO, GoPay and QRIS, and lobby activity stay under one privacy workflow at sahabat11, so you can open an account with a…

Account data scopeDANA and QRIS recordsCookie choicesSupport request path

Explore The Lobby Read FAQ

How We Treat Your Privacy

sahabat11 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Privacy clarity helps you decide whether to open an account and how to manage it after your first login. We collect only the data needed to run account access, wallet checks, fraud screening, service support, and policy records, including your name, contact number, login device, IP

1
address, payment reference, and selected account actions. If you use DANA, OVO, GoPay, QRIS, or bank transfer, we keep the transaction reference so we can match your wallet activity with your account balance and support cases. Access to our lobby, including Live Dealer Lobby, Limbo, Bingo,
2
and sportsbook areas such as Volleyball Betting, depends on local law. You can ask us to correct account data, check stored records, or close a privacy request through support. We may keep certain records after closure when required for dispute handling, abuse prevention, or legal duties.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Ask Us About Your Data

A privacy request should not feel buried. If you need a copy of your account data, want a correction, or need help changing your contact number…

ACCOUNT CARE

Privacy Controls Across Live Dealer Lobby

We handle privacy as part of the account journey, not as a separate form hidden after login.

Data we collect

We collect account name, phone, login time, device type, IP address, payment reference, and selected account actions.

Cookie handling

Cookies keep your session active, remember basic site settings, and flag repeated failed logins.

Account security

From Profile > Security, update your password and check recent access signals when available.

Payment privacy

We store payment references, not your private wallet app password.

Retention choices

Some records can be corrected or removed after checks, while transaction and security logs may stay longer for dispute handling…

Change requests

Ask us to correct your name, phone, or email if the account record is wrong.

Questions About sahabat11 Data Use

Before you open an account or return from a new device in Denpasar, you may want direct answers on what we store and how to reach us. These questions cover data collection, cookies, wallet records, access requests, and account closure. For anything tied to your private record, contact support so we can verify you first.

We collect your account name, phone number, login details, device type, IP address, and wallet references. This helps us create your account, protect access, match payments, and respond to privacy requests.

No. We store transaction references and payment status needed to match your wallet balance. Your private wallet app password stays with the payment provider and should never be sent to our support team.

Contact live chat, WhatsApp, or email with your username and registered phone number. We verify account ownership first, then prepare the data we can share under this policy and applicable record rules.

Yes. Go to Profile for fields you can edit directly, or contact support for data tied to wallet checks. We may ask about your recent login device or last payment rail before updating records.

Cookies help keep your login session active, remember site settings, and detect repeated access attempts. You can clear cookies in your browser, but you may need to sign in again afterward.

We keep records for as long as needed to run accounts, answer disputes, prevent misuse, and meet legal duties. Some records may remain after closure if they relate to payments or security checks.

Use live chat from 09:00 to 23:00 WIB, WhatsApp from your registered number, or email for longer requests. For account-specific data, we verify you before discussing any private record.

Privacy Policy for Your Account

Ask Us About Your Data

Privacy Controls Across Live Dealer Lobby

Data we collect

Cookie handling

Account security

Payment privacy

Retention choices

Change requests

Questions About sahabat11 Data Use

01 What personal data does sahabat11 collect when I open an account?

02 Does sahabat11 store my DANA, OVO, GoPay, or QRIS password?

03 How can I ask for a copy of my account data?

04 Can I correct my phone number or profile data?

05 Why does sahabat11 use cookies on the site?

06 How long do you keep payment and login records?

07 Who do I contact for privacy concerns?

Related Pages